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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Michalk

February 29, 2024

5  out of  5 rating by Jessica Michalk
"Mr. Castellano manages several different types of policies for my household. He is always easy to communicate with. He is thorough with our policies and coverage. If you need a new agent then he is your person."
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Nicole Leu

January 13, 2024

5  out of  5 rating by Nicole Leu
"Abigale made switching insurances quick and easy. After paying nearly $240 for one car through progressive, Statefarm was able to get my rate down to $145 for the same coverage. Abigale also sent me a thank you card which was very kind."
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Brittany Frillou

November 11, 2023

1  out of  5 rating by Brittany Frillou
"DO NOT GO TO THIS INSURANCE COMPANY…. JAMES and ABIGAIL got me to cancel my insurance policy and sign up with them giving me a FALSE QUOTE. when I canceled my policy and went to sign up with them they then informed me that the actually payment was going to be 50$ more a month than what they initially quoted me. Now I’m sitting on the phone begging my previous insurance company to take me back…. WHILE THEY SIT IN THEIR DESK WITH NO CARE IN THE WORLD. To note: my husband and I have a great credit score, no back ground history, and a clean driving record… this is what they were blaming it on…. I THINK THEY GIVE FALSE QUOTES OUT IN HOPES YOU DO WHAT I DID. Go somewhere else and don’t make the same mistake I did. THANK YOU TO TEXAS FARM BEAURA for getting me all fixed up and saving my hide. I can’t stand a crooked salesman/office… and this is exactly what this is!"
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John Jones

July 7, 2023

5  out of  5 rating by John Jones
"Yes I needed Coverage for two vehicles I called State Farm,,talked with Mr. James on a Thursday,,, On Friday I went to his Office,,, Within 20 minutes,, I was all set with my Coverage,,, "" Nice & Easy "" Thanks Very Much Mr. James Castellano ,,, Mr. Jones 😇"
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Amie G

June 22, 2023

5  out of  5 rating by Amie G
"Very helpful over the phone. I feel like they do they’re best to get me the best of what I need."
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Tiffany Manch

June 2, 2023

5  out of  5 rating by Tiffany Manch
"I recently switched requested a quote from James Castellano. He gave us a great price! We were paying $430 for full coverage on two cars through one insurance company, liability for our son ($180 a month) through another agency, and adding a fourth car. We were able to get full coverage on three cars, and liability on our son’s car for $293. In addition to that, we got a better home policy for almost the same price. Mr. Castellano was so helpful and knowledgeable. I just regret not making the move sooner."
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Tony Strickland

May 19, 2023

5  out of  5 rating by Tony Strickland
"James Castellano !!! You Rock"
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Daniel De Leon

May 10, 2023

5  out of  5 rating by Daniel De Leon
"Very professional and knowledgeable about matters of my insurance needs and always ready to help."
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Rafael C

May 1, 2023

5  out of  5 rating by Rafael C
"Great customer service. All my questions answered. Very satisfied with their service for the past 12 years."
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King Corona

February 24, 2023

5  out of  5 rating by King Corona
"Smooth and quick process and very patient, overall good experience"
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Christian Nieves

February 18, 2023

5  out of  5 rating by Christian Nieves
"Awesome service and very helpful."
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Esteban Rivera

January 23, 2023

5  out of  5 rating by Esteban Rivera
"Awesome customer service!!! James and Rosemary were very courteous and knowledgeable"
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Elizabeth Cordell

January 12, 2023

5  out of  5 rating by Elizabeth Cordell
"Everyone in the James Castellano State Farm office was very informative and very helpful. I was able to get the information I needed with no problems."
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Alexis Dominguez

November 2, 2022

5  out of  5 rating by Alexis Dominguez
"The service is very good and efficient ... thanks for everything ... I hope everything goes well and does not change .."
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kent ross

October 22, 2022

5  out of  5 rating by kent ross
"James was outstanding. He explain the different life insurance policies."
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Keynan Isaac

September 12, 2022

5  out of  5 rating by Keynan Isaac
"James Castellano made the entire process very smooth super friendly it didn’t take long everything was smooth 10/10"
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Zach Beck

August 11, 2022

5  out of  5 rating by Zach Beck
"Amazing guy who is honest and works hard to serve his clients well!"
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July 26, 2022

1  out of  5 rating by Me
"Parasites they provide you a low quote to get you signed up with a new policy. Then they threaten to cancel your new policy after one month or else you have to pay more than double your quoted rates if you want to keep your auto insurance. Their only excuse for the price hike and canceling of the policy is I have a poor credit score.. company doesn't care that I have zero claims, zero accidents, and no traffic violations on my record. These important factors should always outweigh credit score when it comes to risk factor calculation algorithms Completely deceptive, unfair price gouging, discrimination intentionally causing adverse effects to consumers. This company only cares about lining their corporate pockets. Insurance companies and their underwriter's need to be held accountable for their dishonorable shady corruptive practices."
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Candace G

July 20, 2022

5  out of  5 rating by Candace G
"Destiny Babcock at James Castellano State Farm Insurance was very helpful and was able to get insurance done in a timely and professional manner. I would recommend anyone to give them a call today for all your insurance needs."
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Samantha Rodriguez

May 3, 2022

5  out of  5 rating by Samantha Rodriguez
"Customer service is amazing. Very friendly staff and Ali is so welcoming and always willing to go the extra mile."
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Lauren Powell

April 28, 2022

5  out of  5 rating by Lauren Powell
"I was able to drop my bill $150 & the service was awesome!!!!"
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Cory Smith

March 16, 2022

5  out of  5 rating by Cory Smith
"My wife and I have been doing business with James for several years. He truly does care for his clients, and works really hard at getting you the best deal for you. I appreciate his knowledge and professionalism so very much, and look forward to continuing to do business with him in the future. Give James a call, you won't regret it!"
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Audrey May Prosper

March 4, 2022

5  out of  5 rating by Audrey May Prosper
"James and his team have been so patient with me while I navigated changing providers during a very busy season. He also went above and beyond to ask me about my nonprofit with an interest in learning more and hopefully supporting us."
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Reggie King

February 3, 2022

5  out of  5 rating by Reggie King
"Very helpful and always look out thank your Jake from State Farm 😁"
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Jeff Harris

January 25, 2022

5  out of  5 rating by Jeff Harris
"Great timely service very professional staff. User friendly experience. Office space is very clean with a traqill atmosphere."